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Economic efficiency in action

Multiyear activity planning

By employing a long-term (10-20 years) vision and strategy developed by the Board of Directors, each activity is linked to a Five Year Business Plan that describes the short- and long-term actions (opportunities and risks inherent to the activity, routes for development, economic, social and environmental objectives, planned projects). These plans are updated at the beginning of each year, for the next five years. This enables SIG to adjust budgets, which are first approved by the Board of Directors, and then by the State Council.

Controlled processes

SIG processes are aligned with the different types of products and services offered to customers. They are regularly reviewed for the purposes of project optimization, or when new technology solutions are implemented, or for audit purposes.
The first steps towards ISO quality standards were initiated in 1999 and in 2003, resulted in ISO 9001 certification for the whole organization.

Separation between monopoly and competitor activities

SIG has split its activities between operations that are open to competitors and its own monopoly activities. The budgets available and investment projects identified are also defined in this way and are monitored by separate business units (i.e., for electricity production, electricity distribution, gas distribution, drinking water, wastewater, telecoms, etc.).


In this way, SIG can ensure that there is no crossover of grants between network activities (monopoly), and activities in the area of supply and services, which, for the most part, are open to competitors.


Manage electricity consumption: smart metering project

Behavioural changes within society, new technologies (electric mobility vehicles, automated homes) and the increase in installations of decentralized electricity generators (solar, wind turbines, etc.) give rise to a need for ‘intelligent’ technologies to be integrated into energy networks.

For SIG, as a distributor, precise and real-time measurement of electricity consumption and production allows for an appropriate balance of supply and demand.

For customers (companies and individuals), hourly data relating to energy consumption allows them to analyse rates, and, if necessary, to differentiate between the peaks in consumption and low peak, lower cost times.

SIG is currently studying the feasibility, costs and impacts of smart metering via a range of pilot projects.